Customer Service Representative - Bali (Canggu, Ubud, Denpasar)
Join PT BizLink Technology Indonesia as a Customer Service Representative in the vibrant heart of Bali! This is your opportunity to play a pivotal role in driving customer satisfaction and contributing to the company’s sales success in a dynamic, fast-paced environment. With locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll be at the center of Bali's bustling tourism scene, providing exceptional service to our valued guests and partners.
As a Customer Service Representative, you'll be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a seamless experience. Your daily tasks will involve using tools like Salesforce and Zendesk to manage customer interactions, and your ability to communicate clearly and professionally will be crucial in building strong relationships with our clients.
At PT BizLink Technology Indonesia, we offer a competitive salary of Rp 5,000,000 - Rp 8,000,000 per month, along with opportunities for professional growth and development. If you're passionate about customer service and eager to make a difference in a thriving industry, we invite you to apply and become part of our team in Bali.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and complaints, providing timely and effective solutions.
- Manage customer data and interactions using Salesforce and Zendesk.
- Coordinate with internal teams to ensure smooth resolution of customer issues.
- Assist in sales efforts by promoting products and services to customers.
- Provide exceptional customer service, ensuring high satisfaction levels.
- Maintain accurate records of customer interactions and transactions.
- Stay updated with industry trends and best practices in customer service.
- Participate in team meetings and training sessions to enhance skills and knowledge.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in customer service or a related field.
- Proven track record of delivering exceptional customer service.
- Strong communication and interpersonal skills.
- Proficiency in using Salesforce and Zendesk.
- Familiarity with the tourism and hospitality industry is a plus.
- Ability to work in a fast-paced, multi-tasking environment.
- Fluency in English and Bahasa Indonesia.
- Valid SIM card and ability to work in Bali.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang